Dimensions of the Balanced Scorecard Report

Description

Provide metrics for the elements that you believe to be most important across each of the four dimensions of the balanced scorecard (financial, customer, operational, and learning and growth). Try and include objectives and initiatives with each measure (dont worry about targets).

Which function will own each of the measures in your scorecard? That is, who will be responsible for collecting, validating, and presenting the data throughout the firm? How often should the data be updated? Will this vary by measure? Are the people responsible for collecting the data the same people responsible for driving the outcomes?

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